If you are doing an initial setup, please make sure you have one Puck plugged in and set to Gateway Mode. It may take a few minutes for the Puck's WiFi to appear. Alternately, you may try using a browser on a laptop/desktop to perform WiFi setup by going to my.flair.co
If you have completed a setup, you will no longer see Flair WiFi xxxx. To start WiFi setup again, go to the Setup Menu on your Puck and click Forget WiFi. You can then restart Puck WiFi Setup in the App.