Try Setup Using the Webapp on my.flair.co
If you're having trouble connecting a Gateway Puck to WiFi on a phone or tablet, go into the Puck's Settings menu and do a "Forget WiFi". Then try performing Flair Setup using a browser on a WiFi-connected laptop or desktop by going to my.flair.co.
Turn on Location Services
Flair Setup requires location services on some Android phones. Turn on location services on your phone.
Forget Networks / Toggle WiFi on Device
If you've tried WiFi Setup a few times, your device may be trying to connect to a previously saved connection.
- Forget any saved "Flair WiFi xxxx" networks on your phone/tablet/computer - or turn off WiFi on the device, then turn it on again
- On the Puck, go into the Settings menu and select "Forget WiFi" to clear out the WiFi credentials
- Tap on the "I do not see the icon, restart" button in the app to restart WiFi Setup
Note: You may need to wait 5 minutes for the "Flair WiFi xxxx" network to be broadcast and seen by your device.