No access to Flair tonight; API outage; Vents locked closed; No local control; Status page?



  • Official comment
    James Clarke

    Hi Jake Grinsted, Seth Lampman & Conrad Zagarzazu,

    We did have a brief outage on Saturday night/Sunday morning (5/20 & 5/21) due to scheduled maintenance.

    This likely resulted in your Flair Gateway Pucks going offline and as a result, all Flair Smart Vents should have subsequently gone offline and opened.

    I know Jake indicated some of his Smart Vents did not open.  If this happened to anyone else please let us know with an email to 

    We expect that your systems were online and operating as usual by Sunday AM.


    The Flair Team


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    Seth Lampman

    Same issue here. I thought it was just me until I saw your post

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    Conrad Zagarzazu

    Same here

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