Very often (about every 3 days), I will get a vent stuck in the closed position even though on the app/website, it is being reported as being connected and open. Just today, my Office was at 75 F and the vent was closed but it was supposed to be open as the setpoint is 72 for the office. The vent itself had a good RSSI signal and in the app, the vent was being reported as open. The only way to remedy is to unplug the gateway the vent is connected to and wait for the vent to open after connecting to another one. Vents will also correct themselves after quite a period of time (usually several hours). Having to deal with this is not something I want to be doing long-term. Can someone look into this? It appears to be a bug either in the vent or puck firmware.
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