Vents Stuck Closed

Comments

5 comments

  • Avatar
    James Clarke

    Hi Joshua Pilkington and Burton Tarvin,

    Joshua, we have created a support ticket from your post and a member of our support team will be in touch in the next 24 hours to discuss your issue and to look at your Flair home.

    Burton,

    I know you have a call scheduled with our team this afternoon.  

    Thank you both.

    Regards,

    The Flair Team.

     

    2
    Comment actions Permalink
  • Avatar
    Burton Tarvin

    Happened to me more than three times with different vents.  I'm over it.  Had the system for a month and all I got from support is: Check the batteries and re-power the vent, are you sure the vent in the room is labeled correctly?  This system over the last 30 days has been a constant headache.  A vent that is closed but is read as open by the APP will damage the HVAC system.  I'm out ... $1,400 into this system and I'm done.  Returning tomorrow!

    1
    Comment actions Permalink
  • Avatar
    Burton Tarvin

    5 days and no response.

    0
    Comment actions Permalink
  • Avatar
    Tom Mathison

    Flair sucks

    0
    Comment actions Permalink
  • Avatar
    Joshua Pilkington

    @James Thanks for responding and creating the ticket. I had forgotten to reply earlier. It was mentioned in the support ticket that that a new firmware was being developed to address the issue. I am not sure if I have had it installed yet or not, but I have not seen any instances of this issue happening within the past couple of months (knock on wood).

    0
    Comment actions Permalink

Please sign in to leave a comment.