Room Sense feature missing

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    Chrissie

    You should see it under advanced features:

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    Edward Gale

    This is two screen shots showing the chevron for "Advanced Features" toggled both ways. I just deleted the Flair apps cache and storage, same result. I also just installed the application on my wife's iOS phone, same result. Also just logged into my.flair.co   and same thing, advanced options is missing any selections. 

    Good to know the feature wasn't removed, but there seems to be a problem... 





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    Chrissie

    Is your system in manual mode or auto mode?

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    Edward Gale

    Sorry to have missed your question Chrissie, I used the system only in Manual Mode. Not sure if I need to submit a ticket, or delete my account and factory restore everything... I'd like to avoid that. 

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    James C.

    Hi Edward Gale,

    Room Sense relies on Flair automation and is only available when your Flair system is set to Auto.  You will not see this option when your Flair system is set to Manual.

    If you have any other questions about this I encourage you to write to our technical support team - support@flair.co

    Regards,

    The Flair Team

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    Edward Gale

    Thanks James C.  that was it, and it could be a helpful update to the knowledge articles.

    Toss some feedback in the backlog for me, that it would be nice to choose which units use Flair automation. I'd like to control the setpoint for each room when automated which I can't. There must be a reason behind the all or nothing for Room Sense. Thanks again for the help! 

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