Puck Door and Mounting

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Warren DeLarme

• July 12, 2018 11:58

Would love to see the magnets go away on the pucks in favor of a twist and lock setup. Almost like a smoke detector where you line up tabs and twist to lock in place. The magnets are very weak and I feel like the pucks are going to fall off the wall with a light breeze going by

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• Official comment

  

  John Bartlet

  • July 12, 2018 17:53
  • Edited

  Hi Warren,

   

  Thanks for the advice! We've had thousands of customers use our Puck and no one has reported an issue with our magnets. Also, in our own testing, we have had Pucks up on the wall for years without any issue. 

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  Dan Walker

  • July 03, 2019 17:41

  I can second this.  Having 4 kids, the magnet design is not very kid-proof for keeping them on the walls sometimes. 

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  Shaun Buss

  • June 01, 2020 17:22

  I third this.  Mine has dropped off the base 3 times already.

   

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  Chrissie

  • June 03, 2020 13:41
  • Edited

  This is how our Pros do their installations if they are putting them in hotels, homes with kids, etc. - adding an additional screw that goes over the battery cover and the Puck Door.  Then you are clicking the battery door to the Puck without relying on the magnets.

  

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