All my pucks (7) they really don't seem to do anything but tell the temps in the rooms. I can have a set point of example 72 degrees and every room in my house can be 75 actual temp and the ac never comes on. The Flair app basically turns up or down the nest thermostat when it feels like it. We customers also should have access to set however many vents we want to close as well, instead of hoping a support person will contact you back and modify the account. (Make us check a box etc that we take responsibility for closing more vents due to pressures etc) don't just not give us the ability at all. I have 12 vents in my house. There is no reason my guest room or bedrooms if set to inactive should have the vents wide open and be 68 degrees while other rooms 75-77. The vents seem to be working very well physically. You also need to include logic to see if your blower fan is on to direct cooler air into rooms that are warmer. The software and logic is severely lacking. I will give you to the end of this week (7/21/2018) to fix some of these issues before requesting an RMA 7 pucks 12 vents. I'm impressed with the vents themselves but not much else so far
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