Avatar

Flair Support

  • Total activity 720
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 13
  • Subscriptions 153

Activity overview

Latest activity by Flair Support
  • Avatar

    Flair Support commented,

    Official comment

    Thanks for this! We'll be sending out a message to our Nest users today and will update our post on the forum once we do. Thanks for your patience! 

  • Avatar

    Flair Support commented,

    Official comment

    Hi Ken, Thanks for pointing this out! It looks like Brilliant does not have an Open API, which makes integrations that much more complicated. That's why we made an Open API with Flair—we strongly b...

  • Avatar

    Flair Support commented,

    Official comment

    Hi there,   Thanks for this message and the feedback! We love hearing from our customers. While we haven't heard from any complaints from our customers about our Backpressure Protect system— includ...

  • Avatar

    Flair Support commented,

    Official comment

    As long as the remote looks like a Flair compatible remote (https://support.flair.co/hc/en-us/articles/360004153852-Can-I-check-my-remote-control-to-see-if-my-AC-or-Mini-Split-works-with-Flair-), w...

  • Avatar

    Flair Support commented,

    Official comment

    Hi Marco! We saw that you submitted this post via a message to our support team as well. That's the best place to discuss this, as answering most of this question will involve looking at your accou...

  • Avatar

    Flair Support commented,

    Official comment

    Hi Ken, I passed this on to our hardware development team. Thanks for the suggestion! We always appreciate hearing from our customers.   EDIT: Our hardware development team responded by letting me ...

  • Avatar

    Flair Support commented,

    Official comment

    Hi Scott, We've never heard of that issue with our customers. We hope you have a great experience with your Flair system and we're here to help if you have any questions!   (P.S.: I know your last ...

  • Avatar

    Flair Support commented,

    Official comment

    Hi Timothy, Do you know how your house is built? If so, by any chance are the walls stucco or plaster with a wire lath? Alternatively, are there any large metal objects between these Sensor Pucks a...

  • Avatar

    Flair Support commented,

    Official comment

    Right now, our Mini Split Mirror Mode will mirror exactly what your ecobee is doing. If your ecobee is set to cooling, we can automatically have your mini split set to cool. Conversely, if your eco...

  • Avatar

    Flair Support commented,

    Official comment

    Right now, we do not support this custom mode due to the way our backend integration works with ecobee. We do have a mode that we're testing where your Smart Vent can look at the air temperature co...