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Flair Support

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Activity overview

Latest activity by Flair Support
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    Flair Support commented,

    Official comment

    Hi Andrew, We will be shipping all backordered purchases in mid-June. Thank you for your patience!  

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    Flair Support created a post,

    Flair Update on Works with Nest

    We're aware that Google Nest is shutting down the Works with Nest platform and will be migrating developers and users to Works with Google Assistant. We're working with Google Nest to develop new c...

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    Flair Support commented,

    Official comment

    In our experience, vent sizes usually are whole numbers and usually can vary by a quarter or half-inch. It looks like your vents are 6x14. We are planning on making new sizes of Smart Vents in the ...

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    Flair Support commented,

    Official comment

    Thanks for your question! We do have a mode called Mini Split Mirror Mode. That mode basically allows the mini split to mirror exactly what your ecobee is doing. One thing to keep in mind is that M...

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    Flair Support commented,

    Thanks for this request! I've passed it along to our app development team. 

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    Flair Support commented,

    Official comment

    Chris was spot on with his answers. The scheduling features can be found here: https://support.flair.co/hc/en-us/articles/360004526031-Using-Flair-Scheduling. If you have any more questions about t...

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    Flair Support commented,

    Hi Lawrence—thanks for this message. It looks like your support request has been escalated to a senior member of our engineering team. Keep a lookout for updates in your inbox!

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    Flair Support commented,

    Thanks Brian! I'll pass this along to our team. 

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    Flair Support commented,

    Official comment

    Our integration with ecobee, like most all integrations, is one-way. We read temperature data from the ecobee Remote Sensor and can display this information in our App. We can also use it to ass...

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    Flair Support created an article,

    Can I cancel my backorder?

    Of course! If you would like to cancel your order before it ships, submit a request to our customer service team with your order number. A customer service representative will cancel your order and...