Flair Support

Official comment

1. Community
2. Flair Discussion
3. Second Stage Heat

Thanks for your question! The Puck Pro Edition is being offered in conjunction with decarbonization rebates (currently in Massachusetts and Rhode Island) via select HVAC supply houses. The rebates ...

• View comment
• Flair Support
• November 15, 2019 21:04
• Edited
• 0 votes

Official comment

1. Community
2. Flair Discussion
3. Puck price increase

Thank you for your message. As you may know, the US government imposed new tariffs on products manufactured in China. Our products have been impacted by these tariffs.   Small businesses like Flair...

• View comment
• Flair Support
• November 06, 2019 05:08
• 0 votes

Official comment

1. Community
2. Flair Discussion
3. What remote temp sensors are compatible with Flair?

Hi Stephen, Thanks for this message and this idea! We in fact have a temperature sensor in the Smart Vent however we don't use this temperature sensor for sensing room temperatures as discussed her...

• View comment
• Flair Support
• November 05, 2019 23:53
• Edited
• 0 votes

Official comment

1. Community
2. Flair Discussion
3. Feature Requests: Lock Pucks and limit degrees of change

This feature is now available! You can go to the Menu > Flair Devices > Then click the dropdown for your Puck. Switch the slider on Lock Puck, and the Puck will no longer be able to set temperature...

• View comment
• Flair Support
• October 22, 2019 18:18
• 0 votes

Official comment

1. Community
2. Flair Discussion
3. Vent Firmware Update?

Hi Jason and Chris, Thanks for this message! Smart Vent firmware is not updatable at this time. 

• View comment
• Flair Support
• October 14, 2019 17:08
• 0 votes

Official comment

1. Community
2. Flair Discussion
3. Hubitat

Hi Jason, Thanks for this message! Flair is a cloud-based/IoT smart home solution for heating and cooling. With regards to Hubitat, it looks like that uses the Zigbee/Z-wave protocol to communicate...

• View comment
• Flair Support
• October 14, 2019 17:07
• 0 votes

Official comment

1. Community
2. Flair Discussion
3. Love my new flair vent

Thanks for this request! I've passed it onto our product team.   At the moment, we cannot guarantee a timeline for when new sizes will be available.

• View comment
• Flair Support
• September 20, 2019 23:10
• 0 votes

Official comment

1. Community
2. Flair Discussion
3. Puck installation

Hi there, I just asked our engineering team about your setup and there are a few possibilities about what may have happened. While we currently offer email-based support, our California-based suppo...

• View comment
• Flair Support
• September 20, 2019 23:05
• 0 votes

Official comment

1. Community
2. Flair Discussion
3. Active Toggle

Hi there, I just asked our engineering team about your setup and there are a few possibilities about what may have happened. While we currently offer email-based support, our California-based suppo...

• View comment
• Flair Support
• September 20, 2019 23:04
• 0 votes