Flair Customer Support
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Recent activity by Flair Customer Support Sort by recent activity-
Hi Matt, I see you're right. I misunderstood. All the best, Finn
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Hi Matt, Yes, Flair has to be the Set Point Controller to use Enhanced Circulation. I'll put in a request to see if we can enable EH for when the smart thermostat is in control. No guarantees when/...
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Hi BrianH, In Flair, you can temporarily unassign the Puck from that room and use the Smart Vent widget to manually close the Vent. Later, you can reassign the Puck to that room to restart automati...
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Hi Chris, Does this same phenomenon occur during the summer? Is your second floor also warmer than your first floor? If so, you have a combination of scenarios: When heating, too little airflow to ...
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Hi Jim, Jose Paredes is correct. There's no current SmartThings integration with Flair and you can use our API. Also, you have to create a Flair account using the Flair app and add all your devices...
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Official comment This question has been answered via a Support Ticket. Flair allows control of objects that have already been added via the Flair app. If you're looking to add devices via the API, please first add ...
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Hi Jose, Puck Pros are used as integrated controls that intelligently switch between two heating systems, one of which is a mini split and the other a smart thermostat-controlled fossil-fuel-based ...
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Official comment This issue was handled via a Support ticket. FYI, Flair will display OFFLINE for a room when no temperature data is reported for the temperature sensors in that room. If a room has a single Puck an...
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Official comment Hi BM Ninada, Are you able to create a shim that will fit into that gap and be flush so the Vent doesn't move? All the best, Finn
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Official comment Hi Paul, Disassembling Flair products voids the warranty and we cannot Support products that have been tampered with. I see this is a new build. Is there no way to talk with an HVAC designer to des...