Flair Customer Support

1. Community
2. Flair Discussion
3. Flair and Ecobee discrepancy in temperature

Hi Chris, This seems pretty straight forward to solve, but not knowing what your settings are, the best way we can help is for you to contact Support. They can take a look at your system and settin...

• View comment
• Flair Customer Support
• March 11, 2021 02:05
• Edited
• 0 votes

1. Community
2. Flair Discussion
3. Ordering Help and questions

Hi Adam, The covers can be easily painted. They are powder coated. If the system is off, Smart Vents maintain their last position. If the Fan is on, Smart Vents continue to open and close to mainta...

• View comment
• Flair Customer Support
• March 10, 2021 21:37
• 0 votes

1. Community
2. Flair Discussion
3. Periodic Blower (Fan only) Cycle

Hi Ken, Most systems use the fan to circulate conditioned air as an efficiency measure after the heat/AC cycle. Aside from ecobee’s min fan setting, do you know how often your fan runs in a typical...

• View comment
• Flair Customer Support
• February 07, 2021 20:46
• Edited
• 0 votes

1. Community
2. Flair Discussion
3. Ecobee Remote Sensors and Flair Vents

Hi TexasJetter, The Set Point Controller setting controls how Flair integrates with ecobee. This article explains more: https://support.flair.co/hc/en-us/articles/360000533631-Set-Point-Controller ...

• View comment
• Flair Customer Support
• February 07, 2021 20:24
• Edited
• 0 votes

1. Community
2. Flair Discussion
3. Periodic Blower (Fan only) Cycle

Hi All, A few bits of info... Scheduling can help with temperature regulation by prioritizing Active rooms. Scheduling rooms to Inactive will let Flair use these rooms as “dump rooms” to vent extra...

• View comment
• Flair Customer Support
• February 07, 2021 19:57
• Edited
• 0 votes

1. Community
2. Flair Discussion
3. What happens if there is no internet?

Hi All, I’m compiling this thread a bit. As Michael V states, reasons for local control are: autonomy, security, and reliability. In terms of solutions, I’m seeing the following: 1. Operate vent...

• View comment
• Flair Customer Support
• December 22, 2020 18:21
• 1 vote

1. Community
2. Flair Discussion
3. What happens if there is no internet?

Hi All, Flair is on backorder with an actual delivery timeline: https://support.flair.co/hc/en-us/sections/360003983672-Backordered-Items Flair checks for internet connectivity every 30 seconds and...

• View comment
• Flair Customer Support
• December 22, 2020 03:28
• 0 votes

1. Community
2. Flair Discussion
3. Implications of Active/Inactive Occupancy Flair+Ecobee

Hi Eric, When you have "Remote Sensor Occupancy" enabled, Flair will set rooms active and inactive based on occupancy. When a room displays "Away", it is inactive and Flair does not regulate temper...

• View comment
• Flair Customer Support
• December 19, 2020 06:55
• 0 votes

1. Community
2. Flair Discussion
3. Flair losing connection to Ecobee thermostat sensors

Hi Eric, The notification fires when Flair can’t communicate with your ecobee over the ecobee API server. Keep in mind that due to the ecobee security update, you may have experienced atypical beha...

• View comment
• Flair Customer Support
• December 13, 2020 01:08
• Edited
• 0 votes

1. Community
2. Flair Discussion
3. Flair losing connection to Ecobee thermostat sensors

Hi Eric, Check out this article on Notifications you can enable: https://support.flair.co/hc/en-us/articles/360040614892-Notifications All the best, Finn

• View comment
• Flair Customer Support
• December 13, 2020 00:45
• 0 votes