Flair Customer Support
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Hi All, Thanks for the input! I’ve added your requests for the adaptive circulation feature. All the best, Finn
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Hi Vitaliy, I agree, this is a really great feature! I have flagged this for the product team, and am hopeful that they'll let us know when it will be considered for a future roadmap. All the best,...
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Hi Kevin, We can add this feature to your Flair home. Please write into Support with the subject: "Add Comfort+ feature" and we'll get it set up for you! All the best, Finn
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Hi Kruse, When using the API to control Smart Vents, and you program a Vent to open, that will take priority over occupancy. If you’re not using the API and just relying on the app occupancy, her...
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Hi Timothy, It's best to ask an HVAC professional for a recommendation. A main heat pump system can offer great savings, but may also need a backup system for areas in colder climates. Flair will w...
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Hi Michel, The temperature in the app reflects a rolling average over the past 5 minutes. Sensor Pucks will update their display when there is a 2F change in temperature to conserve battery life....
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Hi CJ, We're a small team and can be generally very responsive. If you need immediate help with your system, writing in to our Support Team will get you the fastest response: flair.co/contact Thank...
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Hi BM Ninada, We don’t recommend using batteries when wiring Smart Vents. Since all your schedule swings are in ecobee, set Flair’s Set Point Controller to “Thermostat “. This tells Flair to read...
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Hi Nukepicnic, Can you please try re-integrating your Nest? It sounds like the current integration is incomplete. https://support.flair.co/hc/en-us/articles/360051757772-Reintegrate-an-existin...
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Hi Shane, Unsure if you've applied for API credentials yet, but if not, complete this form to get access: https://forms.gle/VohiQjWNv9CAP2ASA The site at https://flair.co/api has information on aut...