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James Clarke

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Latest activity by James Clarke
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    James Clarke commented,

    Official comment

    Kruse Ludington, Thank you for writing in.  We received the support email/ticket with these questions and will follow up with you directly via that ticket. Thanks for being a valued Flair customer....

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    James Clarke commented,

    Official comment

    Hi Viet Hoang-Tran, Thank you for writing in and thank you for being a long-time Flair customer. We track customer demand to help inform the next sizes of Smart Vent we will manufacture. We will cr...

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    James Clarke commented,

    Official comment

    Hi Mirko, Thank you for writing in. Your Living Room has two Flair Smart Vents in it.  Flair is not able to read the temperature from your Lennox thermostat so Flair requires a Puck be assigned to ...

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    James Clarke commented,

    Official comment

    Hi Andrew Toole, We are creating a support ticket and a member of our technical support team will be in touch shortly. Thank you for being a valued Flair customer. Regards, The Flair Team

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    James Clarke commented,

    Official comment

    Hi Evan Adams, Your Gateway Pucks need to be connected to WiFi, having two different SSIDs does not present a problem.  Adding a second Puck configured as a Gateway to that office should ensure the...

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    James Clarke commented,

    Evan Adams We're glad to see you found the answer and appreciate your feedback. If you have additional specific questions please reach out to our Technical Support Team - www.flair.co/contact and w...

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    James Clarke commented,

    Official comment

    Hi Remon Klaver, I see that our support team has responded to you on this, but we also have many very savvy users who often provide great advice and suggestions on our forum so you may get some mor...

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    James Clarke commented,

    Official comment

    Hi Mirko, Thank you for your recent purchase! Flair can work alongside any thermostat to automate the airflow control in your home.  Additionally, there are a handful of Smart Thermostats for which...

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    James Clarke commented,

    Official comment

    Hi Matt, I see you wrote to our support team and Ben is working with you. He will be able to answer any questions you have. Thanks for being a valued Flair customer. Regards, The Flair Team

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    James Clarke commented,

    Official comment

    Rob Bennett, Thanks for writing in!  We need some additional information on your specific situation to better assist you so we are creating a support ticket and a member of our Technical Support Te...