Flair Alexa caveats and skill suggestions; issues with active/inactive

Putting this at the start: for a while I couldn't figure out why Alexa couldn't voice control my mini splits through Pucks, but could change the temperature in the Alexa app (and of course in the Flair app).

It turns out that there was a name conflict between the rooms as set up in Flair app and groups that had already been set up in the Alexa Smart Home. I changed the Flair room names from e.g. "Downstairs" to "Downstairs Flair", added it to the "Downstairs" group, and everything works.

A few caveats to Alexa control of Pucks + mini splits:

It would be useful just to be able to activate and deactivate rooms through Alexa, and have it use the default Away and Active temperatures
Currently, changing the temperature in an inactive room doesn't seem to "stick"; it creates a "hold - inactive" that reverts to the "Away" temperature.

The second issue may also exist with turning the Puck dial in an inactive room. (Somewhat relatedly, it would be nice to activate a room through the Puck somehow, especially since creating holds in inactive rooms aren't currently working for me.)

Since it's hard to otherwise activate and deactivate rooms, I would love to get the "active" switch on the "front page" of the iPhone app the way it is on iPad and my.flair.co

Thanks! Great to see the progress made so far.

Official comment

Flair Support

July 25, 2018 16:34
Edited

Hi Patrick,

Thanks for the feedback!

It would be useful just to be able to activate and deactivate rooms 
through Alexa, and have it use the default Away and Active temperatures

A few users have requested this feature. We are working on adding this feature, and this should be available in the next week or two!

Currently, changing the temperature in an inactive room doesn't 
seem to "stick"; it creates a "hold - inactive" that reverts to 
the "Away" temperature.

This sounds more like a bug, and I wanted to get some more detailed info so we can debug and improve upon this. Do you mind sending an email to hello@flair.co with the following info:
- Email associated with your Flair account
- (optional) A date/time where you saw this error

Thanks!

Patrick Crutchley

July 25, 2018 17:06

Thank you! Sent-- issue 5477.

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