vents not activating

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Abbywheeler

Almost through the setup, and the vents won't light up. Tried over and over. Followed suggestions, etc. And there's no CS phone number? Seriously? Does anyone know how to fix this?

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    John Bartlet
    • Edited

    Hi there,

    I just asked our engineering team about your setup and there are a few possibilities about what may have happened. While we currently offer email-based support, our California-based support team is available to answer your questions quickly and efficiently. Because this involves looking at your account, I'm going to turn your forum post into a support ticket so we can better serve you. In order to create one streamlined communication channel, I’m going to close this forum post. You should shortly receive a confirmation in your email inbox that this post has been turned into a support ticket.

     

    We look forward to helping you out!

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