I use a Plume (http://www.plume.com) setup here, and I've had quite consistent challenges keeping the Flair gateway connected to the network. The signal strength is quite high all over the house (one of the obvious strengths of a mesh network), but despite that (and despite the "full bars" indication when actually connected), the Gateway drops off the network for 10-30 minutes at a time, almost constantly.
I brought up a secondary access point to try to diagnose the issue, and it works OK with that, so there definitely seems to be a compatibility issue there. It's, quite literally, the only device I've got (and I have a lot of devices) that doesn't work properly with this setup.
Is the wifi stack in the puck old or, perhaps, problematic in this area?
(Note that XFinity uses Plume as their own mesh network, so it's not an unpopular solution.)
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