Serious Backpressure Limitations

From "https://support.flair.co/hc/en-us/articles/360000522112-How-does-Flair-account-for-back-pressure-in-central-systems-":

"Not only do we use pressure sensors to understand changes to pressure, but we also do not ever close more than 1/3 of vents in a system. This has shown to be safe by a Lawrence Berkeley National Labs study. To go further, we used a 100% safety margin over their conclusions."

One third? Are you serious? Have you folks ever heard of a bypass damper? Did you ever consider that some people may have one of these installed and may not want their $2000+ smart vent system crippled because of your overzealous safety parameters?

Please tell me you allow for this 1/3 figure to be modified at the customer's behest. 1/3 is utterly laughable.

Official comment

John Bartlet

August 22, 2019 16:54

Hi there,

Thanks for this message and the feedback! We love hearing from our customers. While we haven't heard any complaints from our customers about our Backpressure Protect system— including those who have large Flair systems—we do like to be tuned to all our customers' needs.

We’re going to turn your forum post into a support ticket so we can better serve you. In order to create one streamlined communication channel, I’m going to close this forum post. You should shortly receive a confirmation in your email inbox that this post has been turned into a support ticket.

Thanks for your patience!

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