Flair Customer Support
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Recent activity by Flair Customer Support Sort by recent activity-
Hi All, First, anyone who signed up for the NDA, we're waiting for our Engineering team to approve the request, and thank you for your understanding. Anyone who still wants to sign up for the Carri...
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I fixed the link.
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Hi Richard Hohm, Please see Do I have to replace all of my vents to work with Flair? to understand the airflow scenarios Flair addresses and where to place Pucks and Smart Vents. All the best, Fin...
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Official comment Hi Lee Eckhart, Flair gets weather data from https://openweathermap.org/. Flair uses the zip code (for US addresses) or the city (for international addresses). All the best, FinnTechnical Support
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Official comment Hi Al Diaz, You can write to Support at flair.co/contact and ask them to push new firmware to your Pucks if it's available. All the best, FinnTechnical Support
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Hi William Carlson, This article explains how to make Smart Vents open at a specific time: All the best, FinnTechnical Support
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Hi All, We do have a number of beta settings that we can turn on for customers. We like to try the straightforward solutions first, then proceed with more complex solutions. In most cases we can ge...
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Hi Pieter Viljoen, Sal is correct. Place the Puck in a separate room and set it to Inactive. This will prevent Flair from using the Puck temperature readings in its automation. All the best, Finn
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Hi Pieter Viljoen, Flair allows you to have multiple HVAC systems in a single Flair home. However, all HVAC systems in a single Flair home must be in the same mode. This is by design. If you want t...
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Official comment Hi Pieter, You can split your Flair system into two homes: one home for upstairs and one home for downstairs. That will allow you to control them independently. All the best, Finn