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Flair Customer Support

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Latest activity by Flair Customer Support
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    Flair Customer Support created an article,

    Switch a Bridge Internet connection between WiFi and Ethernet

    Switch a Bridge from WiFi to Ethernet Plug an ethernet cable into the Bridge and then into your router. Flair will switch to the ethernet connection. Unplugging the ethernet cable will switch the c...

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    Flair Customer Support created an article,

    Using POE with the Flair Bridge

    If you want to use POE (power over internet) with the Flair Bridge, you'll need a POE splitter, like this one: You can get one on Amazon here. You'll connect your POE ethernet cable to the splitte...

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    Flair Customer Support created an article,

    Sensor Pucks or Smart Vents go Offline with a Bridge

    When adding a Bridge, if Sensor Pucks or Smart Vents go offline, try the following: Perform an "Unlink Gateway" for all Sensor Pucks: Push the Sensor Puck to enter the menus, rotate to "Settings'...

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    Flair Customer Support commented,

    Hi Anthony Byrne, I want to ensure we're on the same page with the Set Point Controller setting and how heating and cooling work with Flair. Your Nest controls your HVAC system and calls for heatin...

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    Flair Customer Support commented,

    Michael Cardwell, the Bridge opens up another “gateway”. It’s got a stronger RF antenna and has a wider range than a Puck. The idea is that if you add a Bridge to a system with Gateway Pucks, you c...

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    Flair Customer Support commented,

    Hi Jauschua Stout Yes, Flair can work alongside any thermostat to balance airflow. All the best, Finn

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    Flair Customer Support created an article,

    Reset a Bridge

    To reset a Bridge, insert a paperclip into the reset hole on the back of the Bridge once. You'll hear it click. This resets the Bridge, clears out any WiFi credentials, and breaks the connection wi...

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    Flair Customer Support created an article,

    Flair Bridge

    The Flair Bridge is a hub used to connect Flair devices (Pucks and Smart Vents) to the internet. The Bridge comes with an ethernet cable and can be wired directly to your modem or the Bridge can be...

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    Flair Customer Support created an article,

    Bridge Light Indicators

    Color Status Pulsing Blue Ready for setup. Bridge broadcasts Flair WiFi XXXX. Pulsing White Ready for Ethernet setup. Solid Blue Successfully connected to WiFi or Ethernet. Pulsing Red ...

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    Flair Customer Support created an article,

    Bridge

    See Flair Bridge.