Troubleshooting Guide
Self-help guide to troubleshooting
App Setup Troubleshooting
- 1. I can't see the Flair WiFi xxxx network on my device
- 2. Connecting my device to the Flair WiFi xxxx network gives message: "This Network has No Internet Access"
- 3. My device can't connect to the Flair WiFi xxxx network
- 4. My device is trying to connect to Flair WiFi xxxx but Flair Setup is stuck
- 5. I don't see my home WiFi network in the list of available networks
- 6. Flair won't connect to my home WiFi
Mini Split Troubleshooting
Notifications
- Firmware Available Alert
- Flair Devices Offline / Low Signal Strength
- Low Battery Alert
- Peak Perks Enrollment Message: Authorization Failure AUTH_0001
- Peak Perks Enrollment Message: Conflicting Program MRKT_0002
- Peak Perks Enrollment Messages
Puck Troubleshooting
- Unresponsive Puck
- Factory Reset a Puck
- How to Calibrate a Puck
- Large System Warning: Add Additional Gateway
- Pucks are Offline
- Sensor Puck Batteries Discharging Quickly
Smart Vent Troubleshooting
- Reset a Smart Vent
- Smart Vent Batteries Discharging Quickly
- Smart Vent doesn't Appear in the Flair App
- Smart Vent isn't Opening or Closing
- Smart Vent Light Bar is not On
- Smart Vent Won't Open 50%
Troubleshooting Thermostats, Set Point, Temperature
- Disable a Nest Auto Schedule
- Disable an ecobee schedule
- Disable ecobee eco+ features
- Re-Integrate an existing smart thermostat
- Transition to a new thermostat
- Why doesn't Flair make changes when the room temperature goes past the set point?