Firmware Available Alert
Flair Devices Offline / Low Signal Strength
Peak Perks Enrollment Message: Authorization Failure AUTH_0001
Peak Perks Enrollment Message: Conflicting Program MRKT_0002
Peak Perks Enrollment Messages
Smart Away Temperature Exceeded Notification
System Offline Alert
Thermostat Offline Notification

Flair Devices Offline / Low Signal Strength

This notification indicates that Flair devices are offline for more than 30 minutes. The most common reason devices go offline is low signal strength.

Please see these articles for troubleshooting:

Getting a Bridge Online

How to get a Gateway Puck Online

How to get a Sensor Puck Online

How to get your Smart Vents online

Articles in this section