Chrissie
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How to find your Flair Bridge's MAC address
A MAC address is the unique identifier your router uses to recognize a device on your network. Your Flair Bridge has two network interfaces: WiFi and Ethernet, and thus has two unique MAC addresses...
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Do I need a Flair Bridge?
Do I need a Flair Bridge? Do I need a Bridge for Flair Smart Vents? Do I need a Bridge if I only have Puck 2s? Can I run my Puck 2 on batteries without a Bridge? Can a Puck 2 act as the hub, or be...
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Why did my Puck come back after I removed it from my home?
My Puck came back after I removed it from the appIf you wish to remove a Puck from your Flair home, you will need to complete two steps: one in the app and one on the Puck itself. This is because ...
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Puck 2 User Profiles
What are Puck User Profiles? User Profiles lets you decide how much of the HVAC system can be changed at the Puck itself. This is useful in rentals, short-term stays, and multi-unit properties, whe...
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"Firmware Update Blocked - Critical Battery" notification
If you received a notification that a firmware update was blocked because of low or critical battery, the update was postponed, not failed. Flair will not install a firmware update on a Puck that i...
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Adding a Puck 2 in Solo Mode when you already have a Bridge
Solo Mode lets a Puck 2 connect to your home Wi-Fi instead of to a Flair Bridge. It controls its own mini split (or other IR device) on its own, and it stays plugged in to USB power rather than run...
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Flair Puck Pro - Integrated Control and Rebates
Does Puck Pro qualify for rebates? How does the Puck Pro work? The Puck Pro advantage Installation and Usage Contact Us Does Puck Pro qualify for rebates? Yes! Your customers can qualify for some...