James C.

1. Community
2. Flair Discussion
3. Flair Puck Temperature Calibration Resets Daily

Hi Paul Ellis, I see you wrote in to support on this topic and a ticket was created.  We will be in touch later today via that ticket.  We are aware of this issue (calibrations being reset to 0) an...

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• James C.
• July 11, 2024 17:21
• Edited
• 0 votes

1. Community
2. Flair Discussion
3. Back Pressure Logic

Hi Oliver McGill and Chuck Askew, We have two Back Pressure Protection Algorithms to choose from Active Room Priority Flair will prioritize keeping Vents closed in Active rooms and open Vents in In...

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• James C.
• June 27, 2024 18:37
• 0 votes

1. Community
2. Flair Discussion
3. Vent Status (and quick change?) on Overview Screen

Steve Gibbons, Thank you for the feedback.  We have added your thoughts to an existing feature request. Regards, The Flair Team

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• James C.
• June 27, 2024 18:18
• 0 votes

1. Community
2. Flair Discussion
3. Feature Request: Partially Opened Vents

Chris Moschini, I am sorry to hear you are having issues with your Smart Vents. Please write in to support@flair.co and we would be happy to help you out. Regards, The Flair Team.

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• James C.
• June 13, 2024 18:11
• 0 votes

1. Community
2. Flair Discussion
3. How do create a zone with just a flair puck/thermostat?

Hi Tom Handza and William Thomas I would like to clarify a couple of things here. In Flair, a zone is created when a thermostat a mini split, window unit, or portable is added. A room is then assoc...

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• James C.
• June 13, 2024 17:49
• 0 votes

1. Community
2. Flair Discussion
3. Feature Request - Temp Ranges for Auto Heat/Cool Mode (Flair App Set Point Control)

Hi Samuel Bucholtz, Thanks for writing in! We have had others write in with this or a very similar request.  There is a feature request in our database for this already and I will gladly add your c...

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• James C.
• May 23, 2024 17:47
• 0 votes

1. Community
2. Flair Discussion
3. Request: Add local API (ex. non-internet/cloud dependent) to Puck acting as gateway

doubled_ca - we have added your request to our internal ticket.

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• James C.
• May 09, 2024 17:40
• 1 vote

1. Community
2. Flair Discussion
3. square vs rectangle puck box

Hi Evan Adams, The Flair Puck retail packaging has been rectangular for several years now.  Previously they were packaged in square/cubic packaging. Depending on how old the Pucks are they may be o...

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• James C.
• May 02, 2024 17:37
• 0 votes

1. Community
2. Flair Discussion
3. Switching from Heat to Cool and vice versa Issues

Joshua Pilkington, We have created a support ticket for you and a technical support team member will be in touch shortly. For future reference, you can more quickly reach our support team via our w...

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• James C.
• April 25, 2024 17:41
• 0 votes

1. Community
2. Flair Discussion
3. App Suggestions - Sort & Status

Steve Gibbons, We have a feature request on file to allow users to sort/order their Flair rooms.  Please note that feature requests are prioritized by the company for inclusion in the product and t...

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• James C.
• April 11, 2024 17:38
• 0 votes