Flair's support team is available 9 am - 5 pm ET, Monday - Friday.
We offer support via email and live chat. We strive to respond to support issues within eight business hours.
To expedite your support experience, please provide the following information:
- the email address associated with your Flair account (if it's different than the one you're emailing from).
- If you're reporting an issue with your system, please include
- the date and approximate time (within an hour) of the occurrence
- expected behavior
- observed behavior
- relevant details including the ID of any specific equipment that was not functioning as expected
You can also search for answers in this Help Center.