No IR codes for mini split appear in setup

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Bob Deering

• October 04, 2024 15:42

This is a new puck. Trying to set it up to control the mini split in my living room. When I go to the IR Setup menu it shows IR Settings status as Empty. When I select IR Setup the screen displays Back with no other options.

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• Official comment

  

  Ben S

  • October 04, 2024 16:26

  Hi Bob, 
  
  We don't see a Flair home created under the email address here. You will need to run through the setup at my.flair.co or on our mobile app. You will first need to get the hub of your Flair system (Gateway Puck or Bridge) online. The Flair setup process will guide you through this.
  
  After connecting the hub, Flair will have you add the mini split by entering the brand and original remote model number. Then you will create a room (in this case it will be the living room). 
  
  If anything comes up during the setup, please reach out to us at support@flair.co.
  
  Thanks! 

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