Ecobee Thermostat Used as a Remote Sensor

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Ryan Wong

• October 06, 2020 21:22

I have an open design where the living and dining room are in the same area where the Hallway Ecobee is located. Since the ecobee thermostat is there, I've used it to keep track of temperature for these areas. I recently installed two flair vents in the area. In the flair app, I've noticed that you cannot select the ecobee thermostat as a remote sensor so for this area the flair app shows as not having temperature data. I know in ecobee, it considers the thermostat itself as a sensor. Not sure if I am configuring something incorrectly in flair?

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• Official comment

  

  Flair Customer Support

  • October 07, 2020 06:06

  Hi Ryan,

  Add the thermostat to the room.

  1. Tap the room, tap the 3-dot menu, and then select "Devices"
  2. Tap "Thermostats" and select the thermostat

  

  All the best,

  Finn

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  Ryan Wong

  • October 07, 2020 12:15

  Correct. The Ecobee Thermostat is configured as the Thermostats for each room for the same cooling/heating zone.  When I remove a remote sensor, just as your screenshot shows as configured, without any pucks or remote sensors, the behavior I see is that then the room does not have any temperature data and I am able to control the vents manually. I am unable to select the ecobee thermostat as a "remote sensor".

   

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  Flair Customer Support

  • October 07, 2020 17:39

  Hi Ryan,

  Zone selection is different than assigning a thermostat to a room. Once you assign a thermostat (or other temperature sensing device) to the room, it will display the blue temperature selector.

  The remote sensor selection is in “Settings” under “Remote Sensors” - a thermostat will not be listed here. Thermostat are listed just below it in under “Thermostats”. When you tap “Thermostats” do you see your thermostat listed there - and can you tap it to select it?

  All the best,
  Finn

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  Ryan Wong

  • October 08, 2020 16:38
  • Edited

  Yep. It was already selected.

  https://i.imgur.com/hVCMj5Rh.png?1
  https://i.imgur.com/pGR6ounh.png?1

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  Flair Customer Support

  • October 08, 2020 18:58

  Hi Ryan,

  It looks like Flair isn't able to communicate with the ecobee. Can you try removing the ecobee integration, then re-adding it? Home Settings->Integrations, tap integration, and then select "Remove Integration".

  

  Then add it again.

  All the best,

  Finn

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  Ryan Wong

  • October 10, 2020 04:10

  Hey Finn, thanks for the assist. That looks like it did the trick.

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  Flair Customer Support

  • October 10, 2020 04:36

  Hi Ryan,

  Glad I could help!

  All the best,
  Finn

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