Ecobee Thermostat Used as a Remote Sensor

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7 comments

  • Official comment
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    Flair Customer Support

    Hi Ryan,

    Add the thermostat to the room.

    1. Tap the room, tap the 3-dot menu, and then select "Devices"
    2. Tap "Thermostats" and select the thermostat

    All the best,

    Finn

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  • Avatar
    Ryan Wong

    Correct. The Ecobee Thermostat is configured as the Thermostats for each room for the same cooling/heating zone.  When I remove a remote sensor, just as your screenshot shows as configured, without any pucks or remote sensors, the behavior I see is that then the room does not have any temperature data and I am able to control the vents manually. I am unable to select the ecobee thermostat as a "remote sensor".

     

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  • Avatar
    Flair Customer Support

    Hi Ryan,

    Zone selection is different than assigning a thermostat to a room. Once you assign a thermostat (or other temperature sensing device) to the room, it will display the blue temperature selector.

    The remote sensor selection is in “Settings” under “Remote Sensors” - a thermostat will not be listed here. Thermostat are listed just below it in under “Thermostats”. When you tap “Thermostats” do you see your thermostat listed there - and can you tap it to select it?

    All the best,
    Finn

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    Ryan Wong

    Yep. It was already selected.

    https://i.imgur.com/hVCMj5Rh.png?1
    https://i.imgur.com/pGR6ounh.png?1

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  • Avatar
    Flair Customer Support

    Hi Ryan,

    It looks like Flair isn't able to communicate with the ecobee. Can you try removing the ecobee integration, then re-adding it? Home Settings->Integrations, tap integration, and then select "Remove Integration".

    Then add it again.

    All the best,

    Finn

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  • Avatar
    Ryan Wong

    Hey Finn, thanks for the assist. That looks like it did the trick.

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  • Avatar
    Flair Customer Support

    Hi Ryan,

    Glad I could help!

    All the best,
    Finn

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