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Flair Customer Support

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Activity overview

Latest activity by Flair Customer Support
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    Flair Customer Support created an article,

    Pucks and Vents not discovered

    It may take Smart Vents and Sensor Pucks five minutes or more to be discovered by a Gateway Puck, so give it some time. Gateway is not connected to WiFi To discover devices, the Gateway Puck must b...

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    Flair Customer Support created an article,

    Known Router Issues

    Incompatible Routers Routers with Known Issues Mesh Networks OpenWRT Gateway Puck won't Connect during WiFi Setup Gateway Puck Repeatedly Disconnects from WiFi Puck Won't Reconnect After a Power O...

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    Flair Customer Support created an article,

    Resetting Flair Devices

    While we discourage exiting Flair app Setup before completion, we realize it can happen. Or, maybe you want to move a Flair device to a different home. This article explains how to reset Flair devi...

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    Flair Customer Support commented,

    Hi All, First, anyone who signed up for the NDA, we're waiting for our Engineering team to approve the request, and thank you for your understanding. Anyone who still wants to sign up for the Carri...

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    Flair Customer Support created an article,

    2. How does Flair work?

    Central Systems Flair provides a centralized way to control temperature in your home. Smart Vent automation means no more going from room-to-room to adjust vents. Flair's smart thermostat integrati...

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    Flair Customer Support commented,

    I fixed the link.

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    Flair Customer Support commented,

    Hi Richard Hohm, Please see Do I have to replace all of my vents to work with Flair? to understand the airflow scenarios Flair addresses and where to place Pucks and Smart Vents. All the best, Fin...

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    Flair Customer Support commented,

    Official comment

    Hi Lee Eckhart, Flair gets weather data from https://openweathermap.org/. Flair uses the zip code (for US addresses) or the city (for international addresses). All the best, FinnTechnical Support

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    Flair Customer Support commented,

    Official comment

    Hi Al Diaz, You can write to Support at flair.co/contact and ask them to push new firmware to your Pucks if it's available. All the best, FinnTechnical Support 

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    Flair Customer Support commented,

    Hi William Carlson, This article explains how to make Smart Vents open at a specific time: All the best, FinnTechnical Support