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Flair Customer Support

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Activity overview

Latest activity by Flair Customer Support
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    Flair Customer Support commented,

    Hi All, It sounds like some of you would benefit from Flair's Enhanced Circulation (EC) feature that will open Smart Vents when the system is not actively heating or cooling. This will aid with cir...

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    Flair Customer Support commented,

    Hi tayler fulton, Most smart home products use 2.4GHz networks because of the greater range. Most routers broadcast both 2.4GHz and 5.0GHz networks. I've updated our How does Flair Communicate arti...

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    Flair Customer Support commented,

    Official comment

    Hi George Adleman, I see you're being helped by our Support Team. Occasionally we encounter models that are not in our database. We're happy to upload the codes for you and I see our Support Team h...

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    Flair Customer Support commented,

    Hi Kelli Outlaw, Smart Vents use RF to communicate with the Gateway Puck. It's possible the Vents are too far from the Gateway Puck during discovery. I'd recommend moving your Vents close to the Ga...

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    Flair Customer Support commented,

    Official comment

    Hi Andrew Wrzesinski, Yes, Flair is compatible with the new ecobee. All the best, Finn

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    Flair Customer Support commented,

    Official comment

    Hi Andrew Castillo, Flair has the ability to read Home/Away status from a smart thermostat. However, Google Nest security does not allow location information to be exposed to third-party systems. T...

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    Flair Customer Support commented,

    Official comment

    Hi Philip Luckey, You don't mention this, so I'm assuming that there are currently no vents in the basement. You can certainly cut an appropriately sized duct opening and drop in a Flair Smart Vent...

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    Flair Customer Support commented,

    Hi Steven Pruett, We do have plans to make square Smart Vents, but I'm unsure of the timeframe. I'd suggest checking out our Airflow Scenarios document to see if you need Smart Vents for those squa...

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    Flair Customer Support commented,

    Hi Sal, Thanks for sharing that awesome solution! A homemade bracket looks like it will work perfectly for your duct opening. All the best, Finn

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    Flair Customer Support commented,

    Hi Stephen, I'll create a Support Ticket so we can help diagnose. All the best, Finn