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Flair Customer Support

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Latest activity by Flair Customer Support
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    Flair Customer Support commented,

    Hi All, I’m compiling this thread a bit. As Michael V states, reasons for local control are: autonomy, security, and reliability. In terms of solutions, I’m seeing the following: 1. Operate vent...

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    Flair Customer Support commented,

    Hi All, Flair is on backorder with an actual delivery timeline: https://support.flair.co/hc/en-us/sections/360003983672-Backordered-Items Flair checks for internet connectivity every 30 seconds and...

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    Flair Customer Support commented,

    Official comment

    Hi Eric, When you have "Remote Sensor Occupancy" enabled, Flair will set rooms active and inactive based on occupancy. When a room displays "Away", it is inactive and Flair does not regulate temper...

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    Flair Customer Support commented,

    Hi Eric, The notification fires when Flair can’t communicate with your ecobee over the ecobee API server. Keep in mind that due to the ecobee security update, you may have experienced atypical beha...

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    Flair Customer Support commented,

    Hi Eric, Check out this article on Notifications you can enable: https://support.flair.co/hc/en-us/articles/360040614892-Notifications All the best, Finn

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    Flair Customer Support commented,

    Hi All, Here’s a support article that explains how to reintegrate your smart thermostat: https://support.flair.co/hc/en-us/articles/360051757772-Reintegrate-a-Smart-Thermostat All the best, Finn

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    Flair Customer Support commented,

    Hi Jeffrey, The wired one serves two purposes: connect to WiFi and connect to other Pucks and Smart Vents. So, it should be central to your other Flair devices, and also in good WiFi range. All the...

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    Flair Customer Support commented,

    Hi Brian and Dan, The image of the single USB wall outlet was fabricated for the image. I've searched and haven't been able to find a single. If you can find one, that'd be great - we can recommend...

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    Flair Customer Support commented,

    Official comment

    Hi All, I checked on this and, currently, for Alexa, when Flair is in Manual mode, turning ON or OFF will turn on and off a mini split, if available. We currently do not operate Smart Vents with Al...

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    Flair Customer Support commented,

    Hi Adam, The sizes we currently manufacture are 4x10, 4x12, 6x10 and 6x12. We'll be making new sizes, most likely 6x14, but I don't have a timeline on that. The Vents. come with mounting holes and ...