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Flair Customer Support

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Latest activity by Flair Customer Support
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    Flair Customer Support commented,

    Official comment

    Hi Folks, When a Vent goes offline, it will open by default. Sounds like your Vent is going offline periodically. Did you check the signal strength? Vent RSSI should be above -75dB. This prevents s...

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    Flair Customer Support commented,

    Official comment

    Hi Folks, Flair has an API. In order to get developer credentials, please send an email to support@flair.co to request API access. The site at https://flair.co/api has information on authentication...

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    Flair Customer Support commented,

    Official comment

    Hi Folks, Are you using Flair as the Set Point Controller to allow Flair to adjust the set point on your smart thermostat? If not, you'll want to change it to "Flair App". The setting is located in...

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    Flair Customer Support commented,

    Official comment

    Hi Kessler Marcus, Disabling a thermostat in Flair prevents Flair from writing to a smart thermostat. Disabling a smart thermostat is not advisable under normal use and is mainly used for testing p...

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    Flair Customer Support commented,

    Official comment

    Hi Gear Klik, A zone in a home is an area controlled by a thermostat. In Flair, it's the same. When you go through the Flair app Setup, you'll add your Nest thermostat TO Flair (you'll be asked to ...

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    Flair Customer Support commented,

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    Hi Markss, Can you try turning off the eco feature on your Nest? This Google Nest community article gives instructions: https://www.googlenestcommunity.com/t5/Nest-Thermostats/How-to-turn-off-Eco-m...

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    Flair Customer Support commented,

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    Hi Mark, Typically you want a max temperature rise from the furnace of about 60F. This works out to about 130F on the high end. If you're getting duct temperatures over 130F you may want to check w...

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    Flair Customer Support commented,

    Official comment

    Hi Gosiols, We only sell that via our pro distribution channels. But you can buy it online here: SnapPower USB Wall Plate Cover All the best, Finn

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    Flair Customer Support commented,

    Hi Timothy, It's best to ask an HVAC professional for a recommendation. A main heat pump system can offer great savings, but may also need a backup system for areas in colder climates. Flair will w...

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    Flair Customer Support commented,

    Official comment

    Hi Niharsarangi, If you're looking for answers to sales questions, email our team at sales@flair.co. We also have a Knowledge Base that answers a lot of questions. You may find these articles helpf...