Avatar

Flair Customer Support

Follow
  • Total activity 838
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 7
  • Subscriptions 495

Activity overview

Latest activity by Flair Customer Support
  • Avatar

    Flair Customer Support created an article,

    Pucks and Vents not discovered

    1. Troubleshooting Guide
    2. Troubleshooting Flair App Setup

    It may take Smart Vents and Sensor Pucks five minutes or more to be discovered by a Gateway Puck, so give it some time. Gateway is not connected to WiFi To discover devices, the Gateway Puck must b...

    • Flair Customer Support
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Avatar

    Flair Customer Support created an article,

    Known Router Issues

    1. Troubleshooting Guide
    2. WIFI Troubleshooting

    Incompatible Routers Routers with Known Issues Mesh Networks OpenWRT Gateway Puck won't Connect during WiFi Setup Gateway Puck Repeatedly Disconnects from WiFi Puck Won't Reconnect After a Power O...

    • Flair Customer Support
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Avatar

    Flair Customer Support created an article,

    Resetting Flair Devices

    1. Using Flair
    2. Getting Started

    While we discourage exiting Flair app Setup before completion, we realize it can happen. Or, maybe you want to move a Flair device to a different home. This article explains how to reset Flair devi...

    • Flair Customer Support
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Avatar

    Flair Customer Support commented,

    1. Community
    2. Flair Discussion
    3. Carrier Infinity Integration

    Hi All, First, anyone who signed up for the NDA, we're waiting for our Engineering team to approve the request, and thank you for your understanding. Anyone who still wants to sign up for the Carri...

    • View comment
    • Flair Customer Support
    • 0 votes
  • Avatar

    Flair Customer Support created an article,

    2. How does Flair work?

    1. Buying Guide
    2. Intro to Flair

    Central Systems Flair provides a centralized way to control temperature in your home. Smart Vent automation means no more going from room-to-room to adjust vents. Flair's smart thermostat integrati...

    • Flair Customer Support
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Avatar

    Flair Customer Support commented,

    1. Community
    2. Flair Discussion
    3. I need the flair vents to open and close at specific times.

    I fixed the link.

    • View comment
    • Flair Customer Support
    • 0 votes
  • Avatar

    Flair Customer Support commented,

    1. Community
    2. Flair Discussion
    3. Request: Floor vents and/or conversion kits

    Hi Richard Hohm, Please see Do I have to replace all of my vents to work with Flair? to understand the airflow scenarios Flair addresses and where to place Pucks and Smart Vents. All the best, Fin...

    • View comment
    • Flair Customer Support
    • 0 votes
  • Avatar

    Flair Customer Support commented,

    Official comment
    1. Community
    2. Flair Discussion
    3. Flair Puck Pro: Where does it get its outside air temperature from?

    Hi Lee Eckhart, Flair gets weather data from https://openweathermap.org/. Flair uses the zip code (for US addresses) or the city (for international addresses). All the best, FinnTechnical Support

    • View comment
    • Flair Customer Support
    • 0 votes
  • Avatar

    Flair Customer Support commented,

    Official comment
    1. Community
    2. Flair Discussion
    3. Pucks are on OLD firmware

    Hi Al Diaz, You can write to Support at flair.co/contact and ask them to push new firmware to your Pucks if it's available. All the best, FinnTechnical Support 

    • View comment
    • Flair Customer Support
    • 0 votes
  • Avatar

    Flair Customer Support commented,

    1. Community
    2. Flair Discussion
    3. I need the flair vents to open and close at specific times.

    Hi William Carlson, This article explains how to make Smart Vents open at a specific time: All the best, FinnTechnical Support

    • View comment
    • Flair Customer Support
    • Edited
    • 0 votes