Gateway puck question

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    Daniel Myers

    Hi Jeffrey,

    The Pucks use a long range low power radio to talk between one another, allowing for Pucks to operate wirelessly.  Many of our installers put the Pucks in the living space in with batteries as to avoid unsightly wires and then put an additional Puck in a utility room or closet thats plugged in via the included usb adapter and cable.  The "Flair Radio" usually has better range than WiFi but as a worst case, you could use additional Pucks connected to USB if you needed to extend or expand your Puck network (that's how our larger hospitality installations get deployed for instance).  You normally wouldn't need 1 gateway per floor but if for some reason your building is hard on radio signals, you can always add additional Pucks configured as gateways.

    If you find yourself in a position where the Flair radio range is greater than WiFi, it's worth noting that the Pucks operating on batteries only hop on WiFi briefly during initial setup and during FW upgrades (not very frequent and entirely optional).  That means that if you needed to, you could just walk the Puck you are setting up into WiFi range briefly during setup and then walk it back to the installation location.  Odds are, you won't have to do that and certainly you won't need to do that for most of them.

    One minor note - the Pucks mounted under the minisplits might work fine (you'll just want to double check that signal reception is good before permanent attachment - all a part of the regular setup process), but you might also consider putting the Puck on the other side of the room or an adjacent wall.

    In terms of mounting the battery powered Pucks, you can use the included screws or adhesive.


    I hope that is helpful and please do reach out to hello@flair.co if you have additional or specific questions before or during your installation!

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    Jeffrey Rosen

    Awesome!  I now own 8 pucks, so I will try it out!  Is there a particular strategy on which one should be the wired one?  I am guessing the one closest to the middle.

    Also, is there more information on how they interface with ecobee?  I also have floor heating, which is controlled by a combination of Emerson Sensi devices and Lennox Comfortsense 7500.  It would be great to unify the systems, but before I also buy 8 ecobees, I want to be sure it's a good idea!

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    Flair Customer Support

    Hi Jeffrey,

    The wired one serves two purposes: connect to WiFi and connect to other Pucks and Smart Vents. So, it should be central to your other Flair devices, and also in good WiFi range.

    All the best,

    Finn

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