Cannot get thermostat to set itself to set point to heat a room

I have a dual HVAC system in my home (one upstairs, one downstairs). Flair is only set up upstairs (pucks and vents in every room). The main upstairs hallway has the smart thermostat Flair uses to control temp in the individual rooms. My issue is that I cannot get Flair to set the hallway thermostat to a temperature which will turn on heat in a room that needs it. For instance, I have a room at 66 I want heated to 70 - however, the temperature of the hallway is 71, and Flair has put a set point on that thermostat to 67 in response to my request to heat the room that is 66. Obviously setting the thermostat to 67 when it's reading 71 at the thermostat itself will not turn on the heat. How do I get Flair to set the temp high enough on the main thermostat just to get it to kick on to heat the room I need heated?