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Matt

  • Total activity 87
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Activity overview

Latest activity by Matt
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    Matt commented,

    I did whatever the app said to do to fix it, and support asked something I think. Plus, whatever they see on their side. I remember trying the fix network option a few times. That usually does it ...

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    Matt commented,

    Um, it’s right in my post. “confirmed the troubleshooting steps, and when that didn't resolve the issue sent me a new vent.” Mine had been online and working fine for a long time before this. No...

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    Matt commented,

    Home Settings --> System Setting --> Set point Controller Set that to Thermostat instead of Flair App. That will tell Flair that it should not adjust and try to control the Ecobee.  The Ecobee does...

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    Matt commented,

    It's under System Settings not Thermostats.  Under Thermostats, you can turn off Allow Flair to Adjust This Thermostat too.  This way you are telling Flair to control the vents but not try to ask t...

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    Matt commented,

    Resolution for anyone that sees this later.   Ben was great, confirmed the troubleshooting steps, and when that didn't resolve the issue sent me a new vent.  it actually got here a few days ago, bu...

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    Matt created a post,

    Vent Offline

    I have a vent that shows offline.  Took the batteries out and one looks roughly ok while the other was completely dead.  Checking in the app stats, it looks like the battery died on 11/14. Replaced...

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    Matt commented,

    I use an Ecobee with a remote sensor in the room that under cools and Flair vents and pucks in the rooms that would over cool by the time the other one gets to temp. 3 pucks and 9 vents. In my sy...

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    Matt commented,

    That's an "under cooling" problem, which is difficult to solve. With just a smart thermostat, say an Ecobee or Nest, and a remote sensor in the upstairs room you could keep the system running.  Set...

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    Matt commented,

    You should probably open up a support ticket to help configure you system. In all scenarios, which system is in control is configurable and can be either Flair or the thermostat.  However, once you...

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    Matt commented,

    What are you trying to accomplish?  Meaning, what types of things would you like the system to do for you? You can use a bunch of Flair vents and pucks without connecting them to a thermostat at al...