loss of smart thermostat pre-heating

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    James C.

    Hi Steve McAfee,

    Thanks for this great question.

    Since you are using our Staged Heating controls, your Flair home has to use Set Point Controller = Flair App.  Given this, we write set points to your thermostat to engage and disengage it.  As you are already aware, you cannot use the pre-heating feature from ecobee in this scenario.

    Your best bet would be to create a couple of different schedules in Flair that capture the changing realities at different times of the year.  Perhaps one of these schedules sets a higher set point 30 minutes earlier to get the heat started during the coldest months.

    Regards,

    The Flair Team

     

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