James C.
- Total activity 359
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 172
Activity overview
Latest activity by James C.-
James C. created an article,
How to get the Flair mobile app logs
Occasionally, when working with Flair support, you may be asked to provide the Flair mobile app logs for a given day. Instructions for accessing these are found below.Retrieving the mobile app log...
-
James C. commented,
Hi M. A. and Brett Hebert, I fixed the link in Brett's post and the URL now works. Thank you for doing this. We appreciate it! Regards, The Flair Team
-
James C. created an article,
How to resolve the "Flair Firmware Update Blocked - Critical Battery" alert
This alert tells you that a battery-powered Puck 2 in your home has insufficient battery voltage to complete a needed Firmware update. Flair tried to send that Puck a firmware update, saw that it...
-
James C. commented,
Official comment Hi Steven Lindlof, There are a couple of important things to understand related to your question. Our Back Pressure Protection mechanisms do limit how many Smart Vents can close. The limit is det...
-
James C. commented,
Hey everybody,We appreciate all of our active customers on this forum and have definitely heard your requests for an 8x14 Smart Vent. We have a demand database where we track demand for new sizes ...
-
James C. commented,
Official comment Hi James, I am sorry to see this happened to your Puck.I am going to create a support ticket for you, and a member of our support team will reach out to you directly. Thanks for being a valued Flai...
-
James C. commented,
Official comment Hi Kevin Zhu and Lily And Shaun Resemius, If you have any ongoing issues or further questions, please email our support team at support@flair.co, and we will be happy to help you out. Thank you for...
-
James C. commented,
Official comment Hi Dan Walker, I can't say for certain if or when we will manufacture 4x8 Smart Vents, but I did add your request to our demand database. If and when we do begin manufacturing a 4x8, you will rec...
-
James C. commented,
Official comment Mike Kowalczyk and Evan Adams,Chuck Askew is right. Events in your Flair schedule have a higher priority in our hierarchy than the readings from ecobee sensors. Please create an active event in y...
-
James C. commented,
Official comment Hi Kevin Zhu, I see that your Honeywell T6 is already integrated into your Flair home. Are you familiar with the Home Assistant/Flair integration developed by Robert Drinovac? It was not developed...