Flair Customer Support
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Recent activity by Flair Customer Support Sort by recent activity-
Hi Kelli Outlaw, Smart Vents use RF to communicate with the Gateway Puck. It's possible the Vents are too far from the Gateway Puck during discovery. I'd recommend moving your Vents close to the Ga...
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Official comment Hi Andrew Wrzesinski, Yes, Flair is compatible with the new ecobee. All the best, Finn
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Official comment Hi Andrew Castillo, Flair has the ability to read Home/Away status from a smart thermostat. However, Google Nest security does not allow location information to be exposed to third-party systems. T...
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Official comment Hi Philip Luckey, You don't mention this, so I'm assuming that there are currently no vents in the basement. You can certainly cut an appropriately sized duct opening and drop in a Flair Smart Vent...
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Hi Steven Pruett, We do have plans to make square Smart Vents, but I'm unsure of the timeframe. I'd suggest checking out our Airflow Scenarios document to see if you need Smart Vents for those squa...
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Hi Sal, Thanks for sharing that awesome solution! A homemade bracket looks like it will work perfectly for your duct opening. All the best, Finn
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Hi Stephen, I'll create a Support Ticket so we can help diagnose. All the best, Finn
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Hi Michel V, I realize the information I gave you is outdated. Please refer to this article for how Flair temperature displays work: Why is the Temperature on the Puck Different than the Flair App?...
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Hi Matt, I see you're right. I misunderstood. All the best, Finn
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Hi Matt, Yes, Flair has to be the Set Point Controller to use Enhanced Circulation. I'll put in a request to see if we can enable EH for when the smart thermostat is in control. No guarantees when/...