James C.
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Recent activity by James C. Sort by recent activity-
Official comment Hi Jason Watson, I'm sorry to hear you are having issues with your Flair home. Please write to support@flair.co and we will be happy to investigate what is happening with your ecobee and room occup...
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Hi Ben Jacobson, The Carrier integration is complete on the Flair side. We are currently working with Carrier on an outstanding issue on their end. We anticipate a fix to be rolled out in the nex...
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Official comment Hi Eric Zollars, Thank you for the great question. Currently, our Flair Pucks can not be used to trigger Alexa routines. I have submitted your suggestion to our engineers as a Feature Request. Ple...
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Official comment Hi Josh Follmann and Igor, Our apologies for the confusion here. There was a firmware update released recently for a very specific purpose and unfortunately, an email went out to some of our exist...
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Hi Pieter Viljoen, With rooms that are above set point the Smart Vents will open and help the room cool until the room is about 1 degree below the set point at which point the Smart Vents will shut...
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Official comment Hi Pieter Viljoen, I see that one of our agents just responded to your support ticket earlier this morning. We think that switching your back pressure priority algorithm will accomplish exactly wha...
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Hi Brianaabram, Thanks for writing in! From what you described it sounds like your airflow situation dictates having the ability to close Smart Vents upstairs (in the winter) and downstairs (in the...
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Official comment Hi Jeff Day, Thank you for this suggestion. Several other customers have echoed this sentiment as well. We have a feature request related to this and I will add your request to that. Regards, The ...
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Official comment Hi Steven Hansen, Thanks for writing in. Flair does not manufacture Smart Vents with booster fans in them. What we recommend in a case like this is to install Flair Smart Vents in the rooms earlier...
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Official comment Hi Daniel Todd, Chuck Askew, It sounds like Chuck gave you some good feedback. Yes, any non-Flair vents are assumed to be open as Flair calculated how many vents it will allow to close. If you sp...