James C.

1. Community
2. Flair Discussion
3. Request: Add local API (ex. non-internet/cloud dependent) to Puck acting as gateway

Hi Nick, We appreciate the feedback.  This is a request we have received in the past.  I have added your request to the engineering ticket where we track demand for this local API. We can't guarant...

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• James C.
• March 14, 2024 18:07
• 0 votes

1. Community
2. Flair Discussion
3. 8x12 vent support

Hi Nick, We do not currently manufacture an 8x12 Flair Smart Vent.  Please keep in mind that our Smart Vent sizes refer to the size of the duct opening and not the measurements of the vent cover it...

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• James C.
• March 14, 2024 18:00
• 0 votes

1. Community
2. Flair Discussion
3. Need help with Automation

Hi Tyler L, I think the issue you were having was with your Back Pressure Protection algorithm.  We have two to choose from.  Your home was using one that will Prioritize the Active Rooms and anyti...

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• James C.
• March 14, 2024 17:49
• 0 votes

1. Community
2. Flair Discussion
3. Flair capabilities - questions before purchase...

Hi Jake Orr, Every Flair system requires at least one Flair Puck configured as a Gateway and connected to your home WiFi.  This single Flair Puck can control multiple vents, generally ones in the s...

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• James C.
• March 12, 2024 19:42
• 0 votes

1. Community
2. Flair Discussion
3. Flair and Google Home

Hi Andrew, I do see our puck listed in the devices section of the Google Automation Scripts KB -- https://developers.home.google.com/automations/supported-devices There should be a limited set of m...

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• James C.
• March 12, 2024 19:34
• 0 votes

1. Community
2. Flair Discussion
3. Flair and Google Home

Hi Evan Adams, If you are not seeing your Flair rooms in Google Home please write to our support team (support@flair.co) and we can work directly with you to ensure everything is configured correct...

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• James C.
• March 12, 2024 19:20
• 0 votes

1. Community
2. Flair Discussion
3. Air pressure questions

Kruse Ludington, Thank you for writing in.  We received the support email/ticket with these questions and will follow up with you directly via that ticket. Thanks for being a valued Flair customer....

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• James C.
• February 22, 2024 19:11
• 0 votes

1. Community
2. Flair Discussion
3. Waiting for 8x12 vent support

Hi Viet Hoang-Tran, Thank you for writing in and thank you for being a long-time Flair customer. We track customer demand to help inform the next sizes of Smart Vent we will manufacture. We will cr...

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• James C.
• January 04, 2024 17:29
• 0 votes

1. Community
2. Flair Discussion
3. how to setup puck in a room with a thermostat that is not controlled by Flair

Hi Mirko, Thank you for writing in. Your Living Room has two Flair Smart Vents in it.  Flair is not able to read the temperature from your Lennox thermostat so Flair requires a Puck be assigned to ...

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• James C.
• December 21, 2023 18:10
• 0 votes

1. Community
2. Flair Discussion
3. Rooms too cold

Hi Andrew Toole, We are creating a support ticket and a member of our technical support team will be in touch shortly. Thank you for being a valued Flair customer. Regards, The Flair Team

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• James C.
• December 14, 2023 18:27
• 0 votes