If you wish to cancel your order, please submit a request to our technical support team with your order number.
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If the order has not been fulfilled, a member of our support team will cancel it and process your refund. Occasionally, refunds can take up to 10 business days to post to your account.
- We will attempt to issue your refund to the original payment method. If this method is no longer available, we will work with you to find an alternate refund method.
- If the order has already been fulfilled and we don't catch it before it leaves the warehouse, our support team will work with you to ensure the product is returned to the warehouse and a refund is processed upon receipt.