Order Questions

Backordered Items

• Which Flair products are currently backordered or available for preorder?
• How do I order backordered 4”x12” and 6"x12" Smart Vents?
• How do I preorder 6"x14" Smart Vents?
• When will backorders or preorders ship?
• Can I cancel my backorder or preorder?

Shipping Questions

• How will you ship my order?
• How does free shipping work?
• Do you ship outside the United States and Canada?
• Do Flair devices work outside of the United States and Canada?

Exchanges

• I purchased the wrong size Smart Vent

Warranties

• Warranty Service
• Where is your information for Quebec Legal Warranties?

Returns and Cancellations

• How do I initiate a return?
• How do I cancel an order?