This article explains how to test mini splits in Manual Mode. You may have been directed here if you were asked to test a different code set.
- Prior to Testing
- Test Puck Position - is the Puck in line of sight of the mini split IR receiver?
- Test Code Set - is the Puck using the correct remote model?
- Unsuccessful Testing
Prior to Testing
- Ensure your mini split is turned on.
- Place the remote control in a drawer with the batteries removed to prevent conflicts.
- Set System to "Manual".
The Flair app will display mini split widget(s). You will use the widget(s) to issue commands when testing. - If you are testing Puck position, leave the Puck where it is and stand away from the Puck so your body is not blocking commands. If commands fail, then you will need to move* the Puck to a better position and retest.
* The Puck has a magnetic door that can be fastened to the wall. To remove a wall-mounted Puck, grasp the Puck with one hand with your fingers on the bottom half of the Puck, below the black/silver band. Push inward toward the wall while simultaneously pushing upward at an angle to rock the puck upward off the magnetic door.
- If you are testing a different code set, move the Puck within 5-10' of the IR receiver on the unit and facing the unit. Stand away from the Puck so your body is not blocking commands. If commands fail, try another code set and retest.
- If you're holding the Puck, point it at the unit, like a remote control. Keep fingers away from IR the blasters shown below.
Test Puck Position
The Puck works like a remote control, sending IR commands to the mini split IR receiver. The position of the Puck in relation to the mini split IR receiver is very important. The Puck must be in line-of-sight of the mini split IR receiver for the commands to get through consistently.
Issue the commands in the chart below one at a time. When testing, be aware of the following:
- Allow 30-60 seconds for the mini split to respond after sending a command
- DO NOT change the Mode, this could result in an error with the outdoor unit
If the commands fail, reposition the Puck and try again.
| Command | Values | Results | Notes |
| Power | OFF | Turns unit off | • Unit might not beep. |
| Power | ON | Turns unit on | • Unit might not beep. |
Test Code Set
If your remote control model number is not found, you may want to try a different code set - or you may be asked by Support to try a different code set.
Trying different code sets requires testing all features of the mini split to ensure compatibility.
Issue the commands in the chart below one at a time. When testing, be aware of the following:
- Allow 30-60 seconds for the mini split to respond after sending a command
- DO NOT change the Mode, this could result in an error with the outdoor unit
If the commands fail, reposition the Puck and try again.
| Command | Values | Results | Notes |
| Power | OFF |
• Unit beeps • Unit turns off |
• Unit might not beep. |
| Power | ON |
• Unit beeps • Unit turns on |
• Unit might not beep. |
| Set Point |
DO NOT CHANGE THE MODE • If unit is in heat mode, set to 5F warmer than the current room temperature • If unit is in cool mode, set to 5F cooler than the current room temperature |
• Unit beeps • Unit displays new set point • Unit displays an appropriate reaction, like turning on the heat or AC |
• Unit might not beep. • Unit might not have a display. |
| Set Point |
Set to original set point. |
• Unit beeps • Unit displays new set point |
• Unit might not beep. • Unit might not have a display. |
| Fan Speed |
Low |
• Unit beeps • Fan blows low |
• Unit might not beep. • The fan feature, or all values might not be available for the remote code set. |
| Fan Speed |
Med |
• Unit beeps • Fan blows medium |
• Unit might not beep. • The fan feature, or all values might not be available for the remote code set. |
| Fan Speed |
High |
• Unit beeps • Fan blows high |
• Unit might not beep. • Fan speed, or all fan speed values might not be available for the remote code set. |
| Swing | ON |
• Unit beeps • Swing turns on |
• Unit might not beep. • Swing might not be available for the remote code set. |
| Swing | OFF |
• Unit beeps • Swing turns off |
• Unit might not beep. • Swing might not be available for the remote code set. |
Unsuccessful Testing
- Make sure the Puck is in line-of-sight of the mini split IR receiver.
- Make sure you're waiting 30-60 seconds for the command to send.
- If you're confident that the position is good, then the code set may not be correct. You can contact our Support team to see if there's a similar remote control model that can be used. Send us the brand and model of your remote control AND clear pictures of the front and back of the remote control.