Call for heat not working as expected



  • Official comment
    James Clarke

    Hi Mark Crosbie,

    Thank you for writing in!

    Sal is right on the money.  

    Based on the room temperatures and room set points you provided above, at that moment in time the temperature average for the home was 66.0F and the set point average was 65.67.  So the home was actually, on average, too warm.

    I see that you are working with us in support directly so I will save advice specific to your situation for your active support tickets but there are two general things I can mention here that will be valuable to you and to others reading this forum post.

    First - one of the best ways to truly unlock Flair's power and abilities is to make use of scheduling rooms to be inactive.  Often this is used for rooms you are not occupying during a given time of the day such as bedrooms between 8 am and 8 pm.  You can also set rooms inactive to tell Flair to concentrate its efforts and calculations on the active rooms that need the most attention.  For instance, if you have 2 or 3 rooms that maintain their set point consistently, very well, and 4 or 5 rooms that for various reasons stray much further away you could set the 2 or 3 consistent rooms to be inactive during times when these other rooms often require more attention.  Please see this article on Flair Scheduling

    Second - when setting up your Flair schedule you need to be very thoughtful in your approach to selecting set points for each room.  Each set point is part of a larger equation related to your system's heating and cooling decisions and having drastically different and competing set points will often lead to very mixed results. 

    Mark, if you have further questions for us regarding your support ticket please write in on that thread and we will be happy to assist.

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  • Avatar

    Hey Mark,
    Perhaps this forum post will be helpful.

    Here's a link to a discussion on average temperature:
    Why average temperature? – Flair


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