Vents not working as expected

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Jeff Tran

• August 09, 2022 21:47

What does everyone do when the is supposed to be open but is closed?

App says it is open. Temp in the room is HIGHER than set temp (cool mode). physically, the vent is closed...

and vice versa. vent is open, app says closed, room temp is WAY below set temp.

I have changed the batteries. vents respond to setup mode. Manual mode is not responsive.

 

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  Flair Customer Support

  • August 10, 2022 01:57

  Hi Jeff,

  Check the signal strength of the Vent.

  This article explains how:

  https://support.flair.co/hc/en-us/articles/360044757271-Home-Statistics-Signal-Strength-Set-Point-Room-Temperature

  All the best,
  Finn

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  Sal

  • August 31, 2022 17:49

  I've had this happen several times as well. Even with good signal strength. Vent goes unresponsive to commands, but still reports its status as either open or closed. Can't change it even in manual mode. Its been very frustrating for me.
  
  I've had it where all vents were closed due to this issue. I can't imagine the struggle my furnace was going through with it :O

  Had to remove the batteries, wait 2 min, then reinstall batteries. Seems to be a temporary fix. If my furnace or AC fails prematurely, I wonder who is on the hook for the cost?

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  Ken Dillman

  • January 10, 2026 23:57

  I think this is the problem I'm seeing.  The position of the vent in the app is opposite the actual position.  Would a reset fix this??  Will I have to re-add it to the app.  Should I delete the old vent before the reset?

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