Flair Customer Support

1. Community
2. Flair Discussion
3. Ecobee not working as expected with Flair

Hi Folks, Are you using Flair as the Set Point Controller to allow Flair to adjust the set point on your smart thermostat? If not, you'll want to change it to "Flair App". The setting is located in...

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• Flair Customer Support
• February 02, 2022 22:38
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• 0 votes

1. Community
2. Flair Discussion
3. Disable Thermostat setting question

Hi Kessler Marcus, Disabling a thermostat in Flair prevents Flair from writing to a smart thermostat. Disabling a smart thermostat is not advisable under normal use and is mainly used for testing p...

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• Flair Customer Support
• January 27, 2022 21:29
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1. Community
2. Flair Discussion
3. Questions about zones and Nest integration

Hi Gear Klik, A zone in a home is an area controlled by a thermostat. In Flair, it's the same. When you go through the Flair app Setup, you'll add your Nest thermostat TO Flair (you'll be asked to ...

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• Flair Customer Support
• January 27, 2022 21:17
• 0 votes

1. Community
2. Flair Discussion
3. Nest with Flair going into Eco mode

Hi Markss, Can you try turning off the eco feature on your Nest? This Google Nest community article gives instructions: https://www.googlenestcommunity.com/t5/Nest-Thermostats/How-to-turn-off-Eco-m...

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• Flair Customer Support
• January 14, 2022 15:00
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• 0 votes

1. Community
2. Flair Discussion
3. What is considered too high a temp at the ducts ?

Hi Mark, Typically you want a max temperature rise from the furnace of about 60F. This works out to about 130F on the high end. If you're getting duct temperatures over 130F you may want to check w...

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• Flair Customer Support
• January 11, 2022 00:23
• 0 votes

1. Community
2. Flair Discussion
3. Wire drop installation plate in your installation document

Hi Gosiols, We only sell that via our pro distribution channels. But you can buy it online here: SnapPower USB Wall Plate Cover All the best, Finn

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• Flair Customer Support
• January 10, 2022 23:36
• 0 votes

1. Community
2. Flair Discussion
3. Need recommendations on system

Hi Niharsarangi, If you're looking for answers to sales questions, email our team at sales@flair.co. We also have a Knowledge Base that answers a lot of questions. You may find these articles helpf...

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• Flair Customer Support
• January 10, 2022 23:23
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• 0 votes

1. Community
2. Flair Discussion
3. Upper floor config

Hi Ricky, If you're looking for answers to sales questions, email our team at sales@flair.co. We also have a Knowledge Base that answers a lot of questions. This article is especially helpful in kn...

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• Flair Customer Support
• January 10, 2022 23:16
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• 0 votes

1. Community
2. Flair Discussion
3. Configuration suggestions for unique building?

Hi Kris, I’d you’re using an ecobee comfort setting based on a specific remote sensor, then you should set Flair’s Set Point Controller to “Thermostat”. Flair will read its set point from the ecob...

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• Flair Customer Support
• December 21, 2021 06:36
• 0 votes

1. Community
2. Flair Discussion
3. Software Improvements Requested

Hi Michel, When this happens with the Puck, does the Flair app show the correct set point? All the best,  Finn

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• Flair Customer Support
• December 20, 2021 21:51
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