Flair Customer Support

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3. Can I set separate heating and cooling temperatures?

Hi Ivoryjohn13, I’m going to turn your post into a Support Request. I believe there’s a back end setting that will do what you’re requesting - not average. All the best, Finn

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• Flair Customer Support
• September 17, 2020 19:26
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1. Community
2. Flair Discussion
3. Can I set separate heating and cooling temperatures?

Hi Ivoryjohn13, The first thing I’d recommend is use of scheduling to set rooms to inactive that aren’t in use. Flair won’t average inactive rooms, so you can eliminate the spread. Most commonly, u...

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• Flair Customer Support
• September 17, 2020 03:19
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3. Can I use a custom faceplate?

Hi Yuval, We haven't been asked this before and it's a cool idea. We haven't tried it so I can't really say if it will work or not. If you do try it, please let us know how it works out. All the be...

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• Flair Customer Support
• September 15, 2020 01:29
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1. Community
2. Flair Discussion
3. Can I set separate heating and cooling temperatures?

HI Chris, For systems using an integrated smart thermostat or systems with mini spits, the home set point is compared to the average home temperature. For systems using a non-integrated thermostat,...

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• Flair Customer Support
• September 15, 2020 00:47
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1. Community
2. Flair Discussion
3. Can I set separate heating and cooling temperatures?

Hey All, Flair does allow you to set a temperature range - indirectly. When you set Mode to "Auto Heat/Cool", Flair creates implicit heating and cooling set points that are essentially 3F above and...

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• Flair Customer Support
• September 14, 2020 22:20
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1. Community
2. Flair Discussion
3. Flair Faceplates

Hi Jerome, We don't currently sell just the faceplates, but this is a great idea! We did have one other request to sell the face plates. I'll add your request to the list! All the best, Finn

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• Flair Customer Support
• September 14, 2020 04:37
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2. Flair Discussion
3. Flair losing connection to Ecobee thermostat sensors

Hi Brian, Flair communicates with your ecobee on the server side. Removing your ecobee integration and re-adding it basically logs you out, then back in to your ecobee account. Flair servers are u...

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• Flair Customer Support
• September 13, 2020 17:24
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2. Flair Discussion
3. All Gateway pucks

Hi Peter, You sure can! Smart Vents and Sensor Pucks communicate with Gateway Pucks using RF - radio frequency signals. Making all the Pucks Gateways ensures Smart Vents have a shorter path to a Ga...

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• Flair Customer Support
• September 12, 2020 08:16
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2. Flair Discussion
3. Resetting a Smart Vent that won’t partially close

Hi Nathan, You wait for the setting to update in the app and then apply to the Vent before entering the next command. I also created a ticket so you can get help from our Support Team. All the best...

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• Flair Customer Support
• September 01, 2020 18:15
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3. Alexa skill Australia

Hi Nathan, I've added this as a feature request. I'm unsure when it will be released, but stay tuned! All the best, Finn

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• Flair Customer Support
• August 31, 2020 06:28
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