Flair Customer Support
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Recent activity by Flair Customer Support Sort by recent activity-
Official comment Hi Steve, While it's not something we generally recommend, we do have some customers who have made their own inserts. If you go this route, we'd be curious to know what you come up with. Here's a l...
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Official comment Hey Everybody, We're calling for beta testers for the fan circulation feature. If you're interested, please send a note to support@flair.co with the subject "Flair Beta Testing 3402" sent from your...
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Official comment Hey Everybody, We're calling for beta testers for the fan circulation feature. If you're interested, please send a note to support@flair.co with the subject "Flair Beta Testing 3402" sent from your...
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Hi Adam, The covers can be easily painted. They are powder coated. If the system is off, Smart Vents maintain their last position. If the Fan is on, Smart Vents continue to open and close to mainta...
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Hi Ken, Most systems use the fan to circulate conditioned air as an efficiency measure after the heat/AC cycle. Aside from ecobee’s min fan setting, do you know how often your fan runs in a typical...
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Official comment Hi TexasJetter, The Set Point Controller setting controls how Flair integrates with ecobee. This article explains more: https://support.flair.co/hc/en-us/articles/360000533631-Set-Point-Controller ...
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Hi All, A few bits of info... Scheduling can help with temperature regulation by prioritizing Active rooms. Scheduling rooms to Inactive will let Flair use these rooms as “dump rooms” to vent extra...
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Hi All, Flair is on backorder with an actual delivery timeline: https://support.flair.co/hc/en-us/sections/360003983672-Backordered-Items Flair checks for internet connectivity every 30 seconds and...
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Official comment Hi Eric, When you have "Remote Sensor Occupancy" enabled, Flair will set rooms active and inactive based on occupancy. When a room displays "Away", it is inactive and Flair does not regulate temper...
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Hi Eric, The notification fires when Flair can’t communicate with your ecobee over the ecobee API server. Keep in mind that due to the ecobee security update, you may have experienced atypical beha...