Flair Customer Support
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Recent activity by Flair Customer Support Sort by recent activity-
Hi Swamp Yankee, I'll get this into a ticket to see what our Support Team can do to help! All the best, Finni
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Official comment Hi Jeffrey, That does sound like a great way to use the humidity sensor! I'll add this to a feature request. Please note that all feature requests are prioritized by management for inclusion in the...
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Hi Chris, This seems pretty straight forward to solve, but not knowing what your settings are, the best way we can help is for you to contact Support. They can take a look at your system and settin...
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Hi Chris, I'm seeing the agent advised setting Set Point Controller to "Flair App" to allow Flair to control the set point. This allows Flair to ask the ecobee for more heating or cooling so it's n...
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Hi Gary, I've added a feature request so we can track this. Thanks for the update! All the best, Finn
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Hi Matthew, Thanks for letting us know about the ecobee WiFi connectivity issue. The ecobee needs to be online with a good WiFi connection for Flair to be able to communicate with it. If the ecobee...
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Hi David, I'm going to create a Support ticket for your situation. They'll be able to work with you to resolve whatever is causing this. In the future, for technical questions and issues, please em...
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Hi Ryan, Glad I could help! All the best, Finn
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Hi Ryan, It looks like Flair isn't able to communicate with the ecobee. Can you try removing the ecobee integration, then re-adding it? Home Settings->Integrations, tap integration, and then select...
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Hi David, I confirmed with engineering that you'll be able to do this with one Home and integration with your ecobee. Here are the recommended settings: Three ecobees integrated with Flair Rooms a...