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James C.

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Recent activity by James C. Sort by recent activity Recent activity Votes
    1. Community
    2. Flair Discussion
    3. Flair Gateway won't connect to TP-Link Mesh Wifi

    Hi Chris, I see you have a ticket open with us.  We will be in touch shortly regarding that. If you have another router in the picture here you would need to run the Deco's in Access Point mode.  I...

  • Official comment
    1. Community
    2. Flair Discussion
    3. Honeywell sensor doesn't show up in Flair app

    Hi Chuck Askew I see that Sam has already assisted you with this issue. Any time a new Sensor is added to your Honeywell account you just need to re-integrate your Smart Thermostat and Flair will p...

  • Official comment
    1. Community
    2. Flair Discussion
    3. Room Temp Still Too Cold

    Hi Jason Beam, Thanks for writing in! We have created a support ticket from this post and one of our agents will be in touch with you to discuss this issue in more detail. Happy New Year, The Flair...

  • Official comment
    1. Community
    2. Flair Discussion
    3. How to add second Ecobee?

    Hi Marcello Aldorasi, It sounds like you may have integrated your first ecobee prior to the second one being present in that ecobee account.  Assuming this is the case the way to remedy this is to ...

  • Official comment
    1. Community
    2. Flair Discussion
    3. Different sizes

    Hi Everyone, We are taking preorders for 8x10 Smart Vents! If you order and pay now, you'll get a 10% discount. We're targeting delivery at the end of March 2024. We also have 4x14, 8x8, 10x10 and ...

  • Official comment
    1. Community
    2. Flair Discussion
    3. Home/Away

    Hi Mark Relford, Thanks for writing in. To adjust the Home/Away mode you want to click on the Hamburger menu in the top left corner of the app and navigate to Home Settings -> System Settings.  Her...

  • Official comment
    1. Community
    2. Flair Discussion
    3. Noise when Vent close

    Hi Andrii Kurshyn, Thanks for posting. The rubber band solution may not be a long-term solution to this due to the heat coming out of the ducts. Please contact our support team and we can assist yo...

  • Official comment
    1. Community
    2. Flair Discussion
    3. Flair Bridge

    Hi Sal, The Flair Bridge was used for a Pilot program, is not for public use or sale, and is not compatible with the Flair app. Thanks for the inquiry! The Flair Team  

  • Official comment
    1. Community
    2. Flair Discussion
    3. Flair Pro - Boston area

    Hi Jason D, Thanks for reaching out! This is exactly what our Puck Pros are designed to do.  We have lots of Flair Pros in Massachusetts who have extensive experience installing these Puck Pros as ...

  • Official comment
    1. Community
    2. Flair Discussion
    3. Wrong temperature in app

    Hi Chris Sanborn, My name is James.  I manage the Technical Support Team here at Flair. I tried to grab a timestamp from your screenshots above but they are very small and when I enlarge them they ...