Flair Customer Support
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Hi All, Check out the document I linked to in this post. All the best, Finn
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Hi All, I’m compiling this thread a bit. As Michael V states, reasons for local control are: autonomy, security, and reliability. In terms of solutions, I’m seeing the following: 1. Operate vent...
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Hi Jeffrey, The wired one serves two purposes: connect to WiFi and connect to other Pucks and Smart Vents. So, it should be central to your other Flair devices, and also in good WiFi range. All the...
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Thanks, Ken! Yes, we've made some documentation updates. Glad you find them helpful. All the best, Finn
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Hi All, ecobee recently issued an update for its OAUTH security feature. We’re recommending removing the ecobee integration in Flair and then re-adding it. Go to Home Settings->Integrations, tap...
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Hi Brian, You can create two homes: home one for the upstairs, controlled by the ecobee, and home two for the downstairs, controlled by a (placeholder) non-integrated thermostat. If you set the ...
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Hi Brian, The tenant can control the set point by rotating the Puck. Is there other functionality that you'd want them to have that requires the app? All the best, Finn
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Thanks! I updated my reply. All the best,Finn
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UPDATED… Hi Chuck, Vents may be holding on to an existing connection. You can try to force the Vent to repair by power cycling the Vent. Hopefully this will work, but please know that it’s difficul...
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Hi Anthony Byrne, I want to ensure we're on the same page with the Set Point Controller setting and how heating and cooling work with Flair. Your Nest controls your HVAC system and calls for heatin...