James C.

1. Community
2. Flair Discussion
3. Call for heat not working as expected

Hi Mark Crosbie, Thank you for writing in! Sal is right on the money.   Based on the room temperatures and room set points you provided above, at that moment in time the temperature average for the...

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• James C.
• November 18, 2022 22:30
• 0 votes

1. Community
2. Flair Discussion
3. 4x14 vent request

Hi Ric Dean, Thanks for writing in! One thing to add here - let's make sure you are measuring properly when determining what size of Flair Smart Vent you need.  Our Smart Vent sizes refer to the si...

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• James C.
• November 03, 2022 20:07
• 0 votes

1. Community
2. Flair Discussion
3. Large room with two independent mini-splits

Hi Mark Watkins, If your two mini splits units are the same brand and model, the Puck can be placed within 15' of both units and will be used in a synchronized manner where the set points will alwa...

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• James C.
• November 03, 2022 20:02
• 0 votes

1. Community
2. Flair Discussion
3. Flair Smart Thermostat and Smart Vent Request

Hi Marcus, Thank you for writing in and thank you for the suggestions. These are suggestions we have received from others as well and will absolutely share them with our leadership team. It sounds ...

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• James C.
• November 03, 2022 19:52
• 0 votes

1. Community
2. Flair Discussion
3. Backpressure protection seriously over-cools my room

Tristan  We created a support ticket for you and a member of our technical support team will be in touch with you shortly.   Regards, James Flair Technical Support

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• James C.
• October 20, 2022 20:07
• 0 votes

1. Community
2. Flair Discussion
3. Help ?? for a brand new user - very small system - SETUP

Hi Chuck Heller, Thank you for writing in and I am sorry to hear you are having issues with your initial setup. I have created a support ticket for you and a member of our technical support team wi...

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• James C.
• October 18, 2022 18:36
• 0 votes

1. Community
2. Flair Discussion
3. Fixing temperature in a single room

Hi Adam Juelich, It's important to first establish that your problem room suffers from low airflow.  This is a common issue that Flair can help with.   There are three main scenarios that are solve...

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• James C.
• October 13, 2022 20:43
• 0 votes

1. Community
2. Flair Discussion
3. Limit user controls to specific rooms

Hi Simon, Thanks for writing in! Please write to support@flair.co with some more information about your feature request and we will gladly pass it along to our engineering department. Our best gues...

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• James C.
• October 13, 2022 20:29
• 0 votes

1. Community
2. Flair Discussion
3. Flair offline notification, but working?

Hi Pieter Viljoen, Sal is correct - we do not send a notification when the system comes back online.  You can, however, easily determine when your Flair home is online by looking at the Flair App. ...

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• James C.
• October 13, 2022 19:54
• 0 votes

1. Community
2. Flair Discussion
3. How are you dealing with flair vents being smaller than original vent requiring painting?

Hi Pieter Viljoen, We have a customer who has 3-d printed some trim kits to solve this exact issue.   Here is a link - https://www.thingiverse.com/thing:5278498 Check this out as it's a pretty simp...

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• James C.
• October 13, 2022 19:42
• 0 votes