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Flair Customer Support

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Recent activity by Flair Customer Support Sort by recent activity Recent activity Votes
  • Official comment
    1. Community
    2. Flair Discussion
    3. 4x14 size using 6x14 and 4x12

    Hi Doug, Disassembling and/or altering a Smart Vent will void the warranty. While it's not something we generally recommend, we do have some customers who have made their own inserts. If you go thi...

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    • Flair Customer Support
    • 0 votes
  • Official comment
    1. Community
    2. Flair Discussion
    3. Product Suggestion: Vent controls without Covers

    Hi Anthony, Smart Vents faceplates are powder coated and can be painted any color you like. The faceplate can easily be taken off, painted, and set back onto the unit. Are your Smart Vents paintabl...

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    • Flair Customer Support
    • Edited
    • 0 votes
  • Official comment
    1. Community
    2. Flair Discussion
    3. Ecobee always setting to Away mode

    Hi Barry, I've created a ticket from your post to assist you on a more detailed level. I'll also mention the Home/Away Mode setting. This is used to determine how your Flair system is set to Home o...

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    • Flair Customer Support
    • Edited
    • 0 votes
    1. Community
    2. Flair Discussion
    3. Third party sensors

    Hi Ricky Tenzer, You'll need at least one Puck in a Flair system. These articles explain more: How many Flair Pucks do I need? How many Gateway Pucks do I need? How does Flair communicate? All the ...

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    • Flair Customer Support
    • Edited
    • 0 votes
  • Official comment
    1. Community
    2. Flair Discussion
    3. Shipping to Canada

    Hi Ricky, Currently, our products are available to ship from the US. Every package, regardless of size or destination that crosses the border from the USA to Canada is subject to taxes and fees, in...

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    • Flair Customer Support
    • Edited
    • 0 votes
    1. Community
    2. Flair Discussion
    3. Flair and Nest

    Hi Ricky, You could get another Nest sensor for your Master Bedroom and let that drive the thermostat during the summer. Then get two Smart Vents, one for the Master Bedroom and one for your daught...

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    • Flair Customer Support
    • 0 votes
    1. Community
    2. Flair Discussion
    3. Flair and Nest

    Hi Ricky, You can sign up for our newsletter here: flair.co/email-sign-up Keep in mind that you can use Flair with Nest as a non-integrated thermostat and then integrate the Nest later. Flair works...

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    • Flair Customer Support
    • 0 votes
  • Official comment
    1. Community
    2. Flair Discussion
    3. Potential Buyer Question

    Hi L. MacDonald, It sounds like you've got low airflow to the upstairs when the AC is on. You'll replace the Vents downstairs with Flair Smart Vents, and these will close when the set point is reac...

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    • Flair Customer Support
    • Edited
    • 0 votes
  • Official comment
    1. Community
    2. Flair Discussion
    3. Local control for poor internet?

    Hi Jesse, Thanks for writing in. This has been requested as a feature. I can't give any timeline, as all feature are reviewed by management for inclusion in the product. I'm sure you've seen this d...

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    • Flair Customer Support
    • 0 votes
  • Official comment
    1. Community
    2. Flair Discussion
    3. Hardwire Puck to Concealed Minisplit Head Units

    Hi Manuel, Thanks for your suggestion. We'll make a feature request. We do have other customers who have ducted mini splits and use Flair. They install a wall-mounted IR receiver and the Flair Puck...

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    • Flair Customer Support
    • 0 votes